How To Change the Mail Server's Bounce Message Options

Last Updated for InterWorx version 3.0.1

No special prerequisites.

The following procedure explains how to change the bounce message options for the mail server and describes the bounce message settings.

1. Click on the System Services menu if it is not already expanded.
2. Click on the ♦    Mail Server submenu if it is not already expanded.
3. Click on the      ◊    MTA Settings item.
4. You should now be looking at the Mail Server Management :: MTA controls in the main content area.
5. Locate the MTA Bounce Message Options section.
6. Modify the values as desired.
7. Click the Update button in the MTA Bounce Message Options section.
8. You will see the following set of messages at the top of the screen:

   » MTA server config settings updated successfully
   » Service successfully restarted
   

Bounce username. Corresponds to the /var/qmail/control/bouncefrom control file.

If a message is permanently undeliverable, a single bounce notice is sent to the message’s envelope sender. This notice is From: bouncefrom@bouncehost. Corresponds to the /var/qmail/control/bouncehost control file.

A double-bounce occurs when a bounce notice bounces. This usually only happens when spammers falsify the envelope sender of a message. For this reason it is usually best to disable double-bounce notices.

User to receive double-bounce messages.

If a single-bounce notice is permanently undeliverable, a double-bounce notice is sent to doublebounceto@doublebouncehost. (If that bounces, no more bounce attempts are made).